Gloomhaven
**SHIPPING NOTE: DUE TO WEIGHT, THIS PRODUCT DOES NOT QUALIFY FOR FREE SHIPPING
Gloomhaven is a game of Euro-inspired tactical combat in a persistent world of shifting motives. Players will take on the role of a wandering adventurer with their own special set of skills and their own reasons for traveling to this dark corner of the world. Players must work together out of necessity to clear out menacing dungeons and forgotten ruins. In the process, they will enhance their abilities with experience and loot, discover new locations to explore and plunder, and expand an ever-branching story fueled by the decisions they make.
This is a game with a persistent and changing world that is ideally played over many game sessions. After a scenario, players will make decisions on what to do, which will determine how the story continues, kind of like a “Choose Your Own Adventure” book. Playing through a scenario is a cooperative affair where players will fight against automated monsters using an innovative card system to determine the order of play and what a player does on their turn.
Each turn, a player chooses two cards to play out of their hand. The number on the top card determines their initiative for the round. Each card also has a top and bottom power, and when it is a player’s turn in the initiative order, they determine whether to use the top power of one card and the bottom power of the other, or vice-versa. Players must be careful, though, because over time they will permanently lose cards from their hands. If they take too long to clear a dungeon, they may end up exhausted and be forced to retreat.
Shipping to USA
Due to U.S. tariff policies and carrier requirements that shippers cover any unpaid import fees, automatic shipping to the United States has been temporarily disabled. U.S. orders will now be processed by request only.
Please contact us at reddragonottawa@gmail.com to arrange your order. Thank you for your understanding!
Refunds and returns
Event tickets, pre-orders and discounted Items are final sale therefore are not returnable.
Charge backs or Paypal claims issued will result in a ban from all future events we host, co-host or sponsor.
Tickets are transferable from player to player.
You have 30 days from the purchase of a product to make an exchange return in store on sealed products only. Trading cards are non returnable so that we can guarantee they remain tamper free.
If your purchase has a manufacturing defect you can contact the manufacturing company directly for a replacement.
Store credit may not be used on preorder products, or within the one-week-window of releases - any orders placed online will be result of cancellation and return of funds.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. In the case of damaged or defective products the manufacturer will need to supply replacements and contact to them directly. If you require contact information we can provide this.
Exceptions / non-returnable items
Pre-order items are non refundable and no returnable. Trading card game products (Pokemon, Magic: the gathering, Flesh and blood, Yu-Gi-Oh! etc) are all sales final. All defects need to be brought to the distributor for replacement.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. Pre-orders are sales final but if requested to be refunded will incure a 10% restocking fee.
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